![]() Settings on computers running the Streamer Settings in Windows or Mac have been properly set up. ![]() PC BIOS supports WoL, and that the option has been enabled in both OS and BIOS of the computer with the off-line Streamer.This requires LAN and will not work with WiFi. Computer is connected by Ethernet, not WiFi.Otherwise, there is no chance to make Wake-on-LAN work successfully. The mobile client device and the off-line Streamer are on different subnets, but there is at least one on-line Streamer on the same subnet as the offline Streamer you want to awaken.Īfter you initiate a Wake-on-LAN request from your mobile device app, Splashtop On-Prem will automatically detect and take the necessary action according to which of the three topologies you have, and attempt to awaken the target computer.įirst, we ask that you make sure the following conditions have been satisfied completely.The mobile client device and the off-line Streamer are on different subnets, but Splashtop Gateway and the off-line Streamer are on the same subnet, OR.The mobile client device (app) and the offline Streamer (remote computer to be awakened) are both on the same subnet, OR.Due to customer demand, we are happy to say that we have enhanced this feature to be capable of waking up a computer even if it is on a different subnet. Previous Splashtop On-Prem users might recall that Wake-on-LAN could only be used when the Streamers and Splashtop Gateway were on the same subnet (or when the nets were capable of forwarding magic packets). That is, Splashtop Gateway will wake up the Streamer on behalf of the mobile client device, provided the computer supports WoL (Wake on LAN) and the option has been enabled, and that the computer is connected by Ethernet, not WiFi. Splashtop On-Prem provides a “Wake up this Computer” function to allow a user to wake up the target remote computer from a sleeping state so that he or she can connect to it.
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